• March 2nd, 2012
    Hotmail Blocking Telstra Clear Users
    Hi Guys, There has been an issue today with Telstra Clear users unable to send to Hotmail email addresses or Windows live email addresses. Telstra are working to get this…

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  • November 9th, 2011
    Fake Antivirus Alerts
    Hi Guys, Today we are facing another round of infections from a fake antivirus program. It will look very much like an antivirus program you already have and will generally say…

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  • November 8th, 2011
    Microsoft Technician phone scam
    Hi Everyone, There is an ongoing scam that is still circulating around. It is a variant on the phone call that you may get from a “Microsoft Technician” letting you…

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  • July 8th, 2010
    Our New VOIP Services
    Computer Troubleshooters now offers a variety of VoIP phone services! We have specialists for both hosted (cloud-based, no server needed) systems and more powerful digital PBX systems. …

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  • June 23rd, 2010
    Welcome to Computer Troubleshooters Blog!
    Computer Troubleshooters is now sharing its computer expertise in another medium for its customers. Online! Computer Troubleshooters now has its own blog, which we hope will become a valuable…

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DATA BACKUP & DATA RECOVERY

  • On-site scheduled backup – Data backup to a local storage device at scheduled intervals.
  • Near-real-time backup – Data backup to a local BDR server device.
  • Server backup – Simultaneous backup for 1 to 20 local Windows servers.
  • Secure off site remote storage – All backup images are securely transmitted to remote servers for maximum safety and protection from localised catastrophic disasters.
  • On-site virtual server – In case of a server failure, our on-site virtual server can be remotely configured to assume the functions of the dead machine in less than one hour. This allows our clients to continue working while we work to repair the dead server and makes restoring the data to the repaired server very quick and easy.
  • Data restoration – Local restoration from the on-site virtual server or backup file is generally quick and relatively painless if the correct procedures have been followed.
  • Managed backup – The ultimate BDR solution is monitored 24/7 by our network operations centre, and in the case of any problems or issues the local Troubleshooter is immediately alerted.

Testimonial

“We recently had a laptop hard drive fail, Andrew our CT Technician was able to retrieve all the data & reinstall on a new laptop in a couple of days. He is more than our IT department , he is a genius” Stewart Rigby – Managing Director – Blackhawk Network